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Last updated: July 6, 2021 11:00PM
Over the past year, Lionbridge has created engaging webinar content across industries, providing key information and resources during a tumultuous year. Catch up on some of our favorites through our summer webinar series. Tune in every week and hear from Lionbridge leaders and experts across industries, including localization, interpretation and eLearning.
Handling Sensitive Calls with Limited English Proficient Customers
July 13th, 10 a.m. ET/4 p.m. CET
In a world that remains profoundly impacted by the COVID-19 pandemic, concerns and stresses within Limited English Proficient (LEP) communities may be particularly heightened.
Translators and interpreters are more important than ever in providing LEP individuals with crucial information and conversation support during a crisis. As deployment of the COVID-19 vaccine continues, unimpaired language access is essential to ensuring all populations understand the benefits and risks associated with the vaccine and are able to communicate any questions that arise to their healthcare provider.
Learn more about how Lionbridge Interpretation Services can help bridge communication gaps with limited English proficient customers across industries, including in healthcare.
Customer Experience Management Solutions
July 20th, 10 a.m. ET/4 p.m. CET
Listen to the webinar and discover the Lionbridge translation management platform and how it can benefit you.
In just 45 minutes a panel from our Customer Success, Development and Onboarding team reviews:
- The Freeway submission process, improvements and platform
- Brief onboarding overview—three pillars of onboarding methodology
- A look at then and now
Creativity for Any Audience
July 27th, 8 a.m. ET/5:30 p.m. IST
Successful employees make a successful business. Training courseware that engages your employees will cultivate productivity and success in the workplace. eLearning has emerged as a valuable tool for efficient and interactive training operations. Localization Service Providers (LSPs) like Lionbridge are powerful partners to create optimally engaging eLearning programs for your employees—for any culture, in any language.
Studies show that people learn better from interactive lessons but creating interactive courseware can be a highly complex and involved process. One great way to engage learners: Turn it into a game.
Watch the 15-minute webinar with Lionbridge eLearning expert Lasha Choudhary to hear some of our client success stories and learn:
- What is eLearning and how does game-based learning come into play?
- What eLearning capabilities does Lionbridge offer, particularly in the games space?
- What is the typical project life cycle to create an eLearning game?
Data Privacy and Your Language Service Provider
August 5th, 12 p.m. ET/9 a.m. PST/6 p.m. CET
Do you know your language service provider’s (LSP) culture around privacy? If not, it’s time to find out. There’s a growing number of privacy regulations emerging throughout the United States and the world. If your LSP is out of compliance with your data, so are you.
Listen to the 30-minute webinar with Lionbridge Chief Security Officer Doug Graham to learn:
- Strategies to safeguard your private information
- Approaches to keep cybercriminals at bay
- The eight principles of data protection for your LSP
The Art and Science of Learning
August 10th, 12 p.m. ET/9 a.m. PST/6 p.m. CET
Ever wondered about behavioral psychology and how people learn? Is the process of learning an art or a science? How should it be approached by content designers?
There are three major types of behavioral learning that answer these questions:
- Classical Conditioning
- Operant Conditioning
- Observations Learning
Watch the webinar with Lionbridge speaker Lasha Choudhary to learn the answers to these questions and how they might affect your eLearning strategy.
Powering Global Digital Transformation with Language
August 17th, 8 a.m. ET/5:30 p.m. IST
Watch the webinar hosted by Lionbridge’s Jaime Punishill with Volvo Cars and Avanade to learn about their successful collaboration for the Volvo Cars website. By working with Lionbridge and Avanade, Volvo Cars was able to create a more seamless and efficient content and translation process.
Hear from industry leaders on the importance of content centralization and how Volvo Cars propelled its digital transformation strategy with the power of language.
