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Today’s customers have higher expectations when it comes to customer support and communication. They are looking for a partner that can meet their high standards for a positive experience in their preferred language —quickly and accurately. 

In an increasingly interconnected global network, the importance of providing exemplary customer and employee experience in any language, across any channel, cannot be overstated.

Join us on Thursday, February 27, 10am EST/4pm CST & in just 45 minutes, you’ll learn:

  • How to empower your agents to speak to anyone in any language.
  • How to customize these tools for a seamless multilingual experience.
  • What GeoFluent & Over-the-phone interpretation are and how they could benefit you.
  • Q&A
Speakers

A. final crop.png
Arnie Koh
Senior Director Product Offerings,
Lionbridge
R. crop final.png
Ryan Erwin 
Channel Sales Executive,
Lionbridge


Supporting Effective Lawyer-Client Communications in a COVID-19 World


Monday, April 13, 2020
12PM EST/ 4PM GMT


The spread of COVID-19 presents an unprecedented challenge to the legal industry, compelling law firms and legal departments to quickly adapt to remote work environments.

Despite these changes, the need to communicate remains unchanged. When legal activities – conference calls, virtual meetings, interviews and more – have multi-lingual participants, remote, over-the-phone (OPI) interpretation support can help.


In this timely webinar, you’ll learn:

 - How law firms are adapting their working models and communications to comply with urgent health and safety requirements.


- What OPI is and how law firms can use the service to optimize productivity and effectiveness while working remotely.


- How you can use OPI for your case, matter or transaction and how Lionbridge Legal can help you.









                                                                                                
Jerry Wish
Managing Director
Lionbridge Legal


         


Kayla Prunier
Director of Sales
Lionbridge Legal

         


Sioned Jones
Department Manager of Global Interpreting
Lionbridge

Multilingual Customer Service Suite Demo
Over-the-phone interpretation & Geofluent

Today’s customers have higher expectations when it comes to customer support and communication. They are looking for a partner that can meet their high standards for a positive experience in their preferred language —quickly and accurately. 

In an increasingly interconnected global network, the importance of providing exemplary customer and employee experience in any language, across any channel, cannot be overstated.

Join us on Thursday, February 27, 10am EST/4pm CST & in just 45 minutes, you’ll learn:

  • How to empower your agents to speak to anyone in any language.
  • How to customize these tools for a seamless multilingual experience.
  • What GeoFluent & Over-the-phone interpretation are and how they could benefit you.
Speakers

A. final crop.png
Arnie Koh
Senior Director Product Offerings,
Lionbridge
R. crop final.png
Ryan Erwin 
Channel Sales Executive,
Lionbridge

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